Your privacy matters to us. This policy explains exactly how phlogo collects, uses, stores, and protects your personal information as a Filipino player.
Last Updated: January 1, 2026Your Privacy, Our Responsibility: phlogo is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy ("Policy") describes how phlogo ("phlogo," "we," "us," or "our") collects, uses, discloses, and safeguards your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using phlogo.net, you consent to the practices described in this Policy.
phlogo operates as an online gaming platform at phlogo.net, serving Filipino players under PAGCOR oversight. As a data controller, phlogo is responsible for the personal data you provide when registering, playing, or interacting with our platform. We take this responsibility seriously and have implemented technical and organizational measures to ensure your data is handled lawfully, fairly, and transparently.
This Policy applies to all personal data collected through phlogo.net, our customer support channels, and any other means by which you interact with phlogo. It does not apply to third-party websites or services that may be linked from our platform.
If you have questions about how phlogo handles your personal data, please contact our Data Protection Officer (DPO) at the details provided in Section 14 of this Policy.
phlogo collects the following categories of personal data from players:
phlogo collects personal data through the following means:
phlogo uses your personal data for the following purposes:
To create and manage your phlogo player account, verify your identity, process deposits and withdrawals, and provide customer support.
To comply with PAGCOR licensing requirements, Philippine Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws and regulations. This includes mandatory reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC).
To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits set by you or imposed by phlogo, and administer self-exclusion requests in accordance with our Responsible Gaming Policy.
To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
To analyze platform usage, improve game offerings, personalize your phlogo experience, and develop new features for Filipino players.
To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw your marketing consent at any time by updating your phlogo account preferences or contacting our support team.
Under the Philippine Data Privacy Act of 2012 (RA 10173), phlogo processes your personal data on the following legal bases:
phlogo does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
Third-party service providers who assist phlogo in operating the platform, including KYC/identity verification providers, payment processors (GCash, PayMaya, Philippine banks), IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on phlogo's instructions and in accordance with applicable data protection law.
Licensed game software providers may receive limited technical data (such as player session tokens) necessary to deliver game content. Game providers do not receive your full identity or financial data.
Where required by a valid court order, subpoena, or other lawful legal process issued by Philippine authorities.
phlogo does not transfer your personal data outside the Philippines except where strictly necessary for the operation of our platform and subject to appropriate data transfer safeguards in accordance with RA 10173.
phlogo retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Specifically:
Upon expiry of the applicable retention period, phlogo will securely delete or anonymize your personal data.
phlogo implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phlogo will notify the National Privacy Commission (NPC) and affected players in accordance with RA 10173 and NPC Circular 16-03.
phlogo uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
Essential for the operation of phlogo.net, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
Used to remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized phlogo experience.
Used to collect aggregated, anonymized data about how players use phlogo.net, helping us improve platform performance and game offerings. Analytics cookies are only set with your consent.
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of phlogo.net.
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by phlogo:
To exercise any of these rights, please contact phlogo's Data Protection Officer using the details in Section 14. phlogo will respond to all data subject requests within 15 business days.
phlogo does not knowingly collect personal data from individuals under 21 years of age. The phlogo platform is strictly for adults aged 21 and above, in accordance with Philippine law and PAGCOR regulations. If phlogo becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
Age Restriction: If you are a parent or guardian and believe your child under 21 has registered on phlogo, please contact us immediately at [email protected] so we can take appropriate action.
phlogo.net may contain links to third-party websites or services. This Privacy Policy applies solely to phlogo.net and does not cover the privacy practices of any third-party sites. ph logo is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
phlogo reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification, and update the "Last Updated" date at the top of this page. Your continued use of phlogo following the posting of any revised Policy constitutes your acceptance of those changes.
We recommend reviewing this Privacy Policy periodically to stay informed about how phlogo protects your personal data. If you do not agree with any changes to this Policy, you may close your account in accordance with the phlogo Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phlogo, please contact our Data Protection Officer:
phlogo aims to respond to all privacy-related enquiries within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Six pillars of data privacy at phlogo — built for Filipino players
Every connection to phlogo.net is secured with 256-bit SSL/TLS encryption, keeping your personal and financial data safe in transit at all times.
phlogo processes all player data in full compliance with the Philippine Data Privacy Act of 2012, giving you clear rights over your personal information.
phlogo has a designated Data Protection Officer responsible for overseeing all data privacy matters and responding to your data subject requests.
phlogo never sells your personal data to third parties. Your information is used solely to operate your account and comply with Philippine regulations.
We collect only the personal data necessary to operate your phlogo account and meet our PAGCOR and AMLA compliance obligations — nothing more.
Access, correct, or request deletion of your phlogo data at any time. We respond to all data subject requests within 15 business days, no runaround.
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR oversight. Join Filipino players who trust phlogo.
Must be 21 or older. Gambling is addictive. Know when to stop.
You must be 21 years or older to use phlogo. If you need help managing your gaming activity, visit our Responsible Gaming page. Gambling is addictive. Know when to stop. phlogo operates under PAGCOR oversight.